About this role
Over the course of the placement, the participant will be supported to learn and gain practical experience in: General Office Administration: • Organising, maintaining, and archiving physical and digital records. • Assisting with filing, photocopying, scanning, and document preparation. • Assisting with office supplies and supporting procurement tasks. • Assisting with handling incoming and outgoing correspondence (email and post). Data Entry & Reporting: • Inputting and updating data in spreadsheets and internal systems. • Maintaining accurate records for invoices, receipts, and other documents. • Generating simple reports as required. Finance Support (Basic): • Assisting with processing supplier invoices and receipts. • Supporting the tracking of payments and expenses. • Helping with reconciliations and general ledger updates under supervision. Team Support: • Providing administrative assistance to colleagues across departments. • Participating in ongoing improvements of office processes and systems. Skills & Training: • Microsoft Excel and Word. • Document and file management. • Communication and interpersonal skills. • Data accuracy and reporting. • Problem-solving and organisational skills.. This is a training and work experience opportunity; no prior experience in this role is necessary. Accredited and/or sector recognised training will be provided to support your placement. Participants are eligible to participate in the WPEP QQI Work Experience Module which was developed by the Education & Training Boards in collaboration with the Department of Social Protection. This optional module will fulfil your accredited training requirements for the WPEP. The participant will receive formal training in: • Microsoft Excel – Data entry, formulas, and reporting. • Microsoft Word – Document creation and formatting. • SAGE Suite – Basic finance tasks, including invoices and reconciliations. • AccountsIQ – Introduction to cloud-based accounting software. • Posting invoices. • Expense tracking. • Reconciliations. • Generating simple financial reports. • AutoRec/AutoEntry – Automated data capture for invoices. • QQI WPEP Work Experience Module – Professional standards and compliance. The participant will receive informal training in: • Document and File Management – Organising physical and digital records. • Communication Skills – Professional email and in-person interactions. • Data Entry and Reporting – Maintaining accuracy in spreadsheets and internal systems. • Office Operations – Office supplies management and procurement basics. • Finance Support Basics – Shadowing invoice processing and ledger updates using AccountsIQ and SAGE. • Problem-Solving and Organisational Skills – Real-world prioritisation and task management. • Interpersonal Skills – Developing adaptability, teamwork, and collaboration skills through coaching and workplace experience.