About this role
- Manage the Women’s Aid reception area. - Answer, transfer and record telephone calls/messages. - Welcome visitors and manage deliveries. - Deal sensitively with vulnerable callers and visitors. - Maintain strict confidentiality at all times. - Monitor and respond to emails as required. - Open, date-stamp and log incoming post. - Prepare and log outgoing post. - Produce letters, notices and memos to a high standard. - Print, photocopy and scan documents. - Order stationery and office supplies. - Liaise with maintenance, cleaning teams and other contractors. - Maintain clear handover notes for the reception team. - Work closely with the Business Support Manager and Administrator. - Carry out other duties as assigned by the Business Support Manager.. CE Scheme Skills