About this role
Job SummaryYou will serve as a Recreation Fee Clerk at San Juan National Historic Site. Career-Seasonal appointments are permanent positions and include the same benefits as permanent appointments, but do not provide work on a year-round basis. You will work for approximately 11.5 months, and you will be in a non-pay status for the remainder of the year. To be eligible for Field Unit Local Hiring Authority, you must reside within 75 miles of 501 Norzagaray St. San Juan, PR 00901.
QualificationsAll qualifications must be met by the closing date of this announcement, 09/14/2026, unless otherwise stated in this vacancy announcement. All candidates must also meet Time-in-Grade requirements. To receive credit for experience, your resume MUST state either "full-time" (or "40 hours a week") or "part-time" with the number of hours worked per week to ensure proper crediting of specialized experience. Failure to adequately provide information needed to determine number of hours worked in each position may result in that time not being credited when evaluating qualifying experience. For periods of time that reflect military service, the DD-214 or Statement of Service is sufficient to meet the full and/or part-time hours requirement as the service dates will be reflected. SELECTIVE FACTOR: This position requires candidates to be able to fluently read, speak, and write in both English and Spanish language. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position. Your fluency in both English and Spanish must be documented in your resume or somewhere in your application package or you will not receive consideration for this position. Minimum Qualification Requirements: To qualify for this position, you must meet the following minimum qualifications: General Experience Requirement: you must possess at least 1 year of general experience. General Experience is (1) Any type of work that demonstrates the applicant's ability to perform the work of the position, or (2) experience that provided a familiarity with the subject matter or processes of the broad subject area of the occupation. This experience includes activities such as: clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled such as operating an electronic cash register, providing information in both English and Spanish, and dealing with a high volume of personal contacts. You must include hours per week worked. -OR- Education: Successful completion of at least 2 years above high school in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college, or university. You must include transcripts. -OR- Combination of education and experience. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Major DutiesThis position is located within the Department of the Interior, National Park Service, Southeast Region, Division of Visitor Services, San Juan, PR. At the full performance level (GS-04) the major duties of this position include, but are not limited to the following: Serve as a front-line uniformed representative of the NPS. Provide current and accurate information to visitors concerning the NPS area and other surrounding areas of interest. Explain the area's recreational opportunities, including NPS interpretive services, wilderness/backcountry permits, concession operated facilities and services, campground availability, hiking trails, etc. Distribute maps, brochures, and other printed material, inform visitors of potential safety hazards, and provide directions and routes of travel. Collect appropriate fees at a park entrance station, visitor center, campground, fee cannister, automated fee machines (AFMs), donation boxes, and/or other visitor contact stations. Operate an electronic cash register, computer, or point-of-sale (POS) system to conduct financial transactions. Perform opening and closing shift functions. Issue entrance receipts, tour tickets, permits, park passes, and/or federal recreation passes. Complete shift reports to verify money collected, accountable stock sold, and all machine transactions. Safeguard funds collected and accountable stock. Use automated reservation systems to process routine, simple payments, transactions, and reservations for tours, tickets, Special Use Permits, etc. Explain rules and regulations to reservation holders and disseminate park information. Salary Range Information (Per Annum): GS-04: $37,193 - $47,334 Cost of Living Allowance (COLA) is 2.49%. *First time hires to the federal government typically start at the beginning salary in the range for their respective grade level. Area Information San Juan National Historic Site consists of a system of 400+ year Spanish fortifications and bastions that encircle the 500-year-old City of San Juan, Puerto Rico. Puerto Rico is the smallest island of the Greater Antilles chain. The island is 35 miles wide and 100 miles long with the highest elevation at 3000 feet. Average island temperature year-round is 82-87 degrees during the day and 72-77 degrees at night. The San Juan metropolitan area has all amenities including excellent health services and retail stores. Recreational opportunities can be found island wide. San Juan airport is located 7 miles from the park and is serviced by most major airlines with nonstop flights to major hubs. Flight time to Miami is 2.5 hours and Atlanta is 3.5 hours. Cost of living is considered moderate. Puerto Rico has a 11.5% of sales tax.RequirementsMust be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit www.dhs.gov/EVerify/. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with the uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which your fitness and whether your continued employment advances the public interest will be evaluated. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.