About this role
Job SummaryAbout the Position: This position is located at 78th Medical Group at Robins Air Force Base, Houston County, Georgia. It is located near the city of Warner Robins, Georgia. This is a Direct Hire Solicitation Incentives MAY be authorized.
QualificationsWho May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing office automation equipment or software; performing administrative functions such as answering phones, scheduling meetings or appointments, and maintaining files; and addressing customer issues or concerns. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-6). AND Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Major DutiesUtilize a variety of databases to gather information.Maintain office data to include regularly scheduled appointments, referrals, and patient access.Respond to customers' needs to ensure their issues are resolved and their expectations are met.Analyze information from a variety of sources to draw accurate conclusions.Manage time to effectively deliver results for customers and the office.