About this role
We are recruiting for a Business Associate in the GCS Central Operations Team of KPMG Business Services Reporting @ KGS team. The role will involve working closely with the service management team onshore and offshore: The role will include working closely with the onshore and offshore managers of Service Delivery Operations Team to delivery accurate and high-quality MI. It will also involve drawing out insights from the data and preparing impactful summary
The core responsibilities will include.
• Support the Service Management Lead in achieving the quarterly and annual plans for MI delivery • Submit monthly updates on the actions recorded from the service reviews • Ensure monthly dashboards are analysed prior to release with potential area of review on Action Plan • Looks for opportunity to improve processes where possible and makes suggestions to the Service Management Lead • Support the Service Management lead in creating and implementing Service Improvement Plans • Data collation for tasks under reporting across various onshore teams • Understanding of key metrics and business set up/ taxonomy • Creation and maintenance of SOPs for operational activities • Work on medium-high level of MIS and reporting • Deliver medium-high level of reports with intelligent summarization of the report • Maintain 100% Quality standards & ensure completeness and accuracy in deliverables • Exposure to more advanced Data Management and Visualization such as MS Power BI etc • Willingness to learn new tools • Should be open to multitasking
MBA (preference to specialization to Operations) Certifications in Data Management and Visualization tools
• Excellent Communication & Interpersonal Skills (Verbal & Written) • Comfortable in managing large data sets • Knowledge on tools like Power BI, SQL, Alteryx, SharePoint etc. • Ability to draw insights from data and summarize it for understanding of business users • Advanced level knowledge of Power Apps & Power Automate • Excellent Communication & Interpersonal Skills (Verbal & Written) Preference - candidate with 1-2 years of relevant experience in reporting role in Corporate Responsibility departments OR MI roles in reputed companies (including boutique Data Science companies)