About this role
Job Responsibilities & Tasks (Duties include but are not limited to)
• Sell the widest range of company’s products for assigned customers based on group channel guidelines.
• Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed.
• Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company.
• Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.
• Collect the invoices according to company’s aging policy.
• Prepare all needed documents for the call cycle market visits or business review, before going to the market.
• Maintain professional Business relation with His/her customers.
• Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished.
• Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…)
• Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume.
• Detect and register new potential customers in his area based on CRM.
• Sell all potential customers with appropriate combination of product lines by closing GAPs.
• Handle customers complaints and report them to the sales team leader.
• Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader.
• Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices.