About this role
Solliciteren Vacature IT Customer Support Engineer Location: Zoetermeer Start date: as soon as possible Description As an experienced IT Customer Support Engineer, you are the first point of contact for our customers. Every day, you help them in a friendly and professional way. You are patient, service-oriented and quick to find solutions so customers can get back to work without delay. Together with a fantastic team, you advise organizations ranging from SMEs to large enterprises on truly modern cloud solutions and migration challenges. We are known for our customer friendliness and fast resolution times, with many issues resolved by you directly over the phone. We know our customers and do not ask them for customer numbers when they call. We are personal, and we understand that customers want to be helped quickly. You are there to support them every day, with colleagues behind you whenever you need help. As an IT Customer Support Engineer, you remain responsible for a reported incident or change until it has been resolved together and the customer is satisfied. That's what we do it for. Who are we? We are a young, entrepreneurial and culturally diverse organization with more than 350 employees across hubs in the Netherlands, Aruba, Bonaire, Curaçao and Spain. Our Zoetermeer hub focuses on Enterprise customers, helping organizations become more successful through smart IT solutions. Growing together is our motto. We have plenty of ideas about the future, which we enjoy sharing with each other and with our customers. What connects us is entrepreneurship and a genuine desire to help customers. They choose us for our pragmatic, in-depth expertise and customer-focused approach. We are known for our friendly service and fast resolution times. We know our customers personally and understand that when they call us, they want to be helped quickly. Will you grow with us as an IT Customer Support Engineer? Don't miss this opportu...