About this role
The Housekeeping Turndown Agent is responsible for providing evening housekeeping services to ensure guest rooms are prepared for a comfortable night's rest. This includes tidying the room, replenishing supplies, and creating a welcoming ambiance. The ideal candidate will have an eye for detail, excellent organizational skills, and a commitment to providing exceptional guest service.What is the role? • Perform evening turndown service, including: • Turning down the bed, arranging pillows, and placing decorative items. • Emptying trash bins and replacing liners. • Refreshing towels and bathroom amenities. • Replenishing room supplies, such as water, snacks, and toiletries. • Tidying up the room, ensuring it is clean and organized. • Ensure all guest requests and preferences are met with attention to detail. • Check for and report any maintenance issues or damage in the guest rooms. • Follow all safety and sanitation policies. • Provide excellent customer service by promptly and courteously responding to guest inquiries and requests. • Collaborate with the housekeeping team to ensure high standards of cleanliness and service are maintained. • Maintain confidentiality of guest information and adhere to hotel policies.Your profile: • Previous housekeeping experience in a hotel or similar environment is preferred. • Strong attention to detail and organizational skills. • Excellent communication and interpersonal skills. • Ability to work independently and as part of a team. • Ability to perform physical tasks, including lifting, bending, and standing for extended periods. • Flexibility to work evenings, weekends, and holidays as needed. • Basic knowledge of cleaning supplies and their safe usage.What do we offer? • A pleasant and collegial working environment in which own initiative is appreciated • Travel allowance for a commuting distance of more than 5 km • When you join us, you'll have access to Alleo. You can choose whether to go for a discount on your gym mem