About this role
Junior Passenger Traffic Officer Fulltime Schiphol Opleiding: Overig EVA Airways Corporation Schiphol 1 week geleden About EVA Airways Corporation: EVA Airways Corporation is part of the Evergreen Group and is an international passenger and cargo airline from Taiwan. As a Star Alliance carrier, EVA Air is operating currently three passenger flights per week from Amsterdam to Taipei via Bangkok. Job description: For our Netherlands branch, we are looking for a new colleague joining our passenger-handling department at our airport office located at Schiphol airport. We invite applicants for the vacancy of: Junior Passenger Traffic Officer - full time (37.5 hours on a fulltime basis, Monday- Sunday, depending on EVA AIR flight schedule) You will be responsible for: - Providing information to and handling inquiries from passengers, travel agencies and ground handling agents; - Flight editing (e.g. seat assignment and meal orders); - Handling airport service desk related matters ( e.g.travel date change, reissue tickets, charging baggage overweight, frequent flyer inquiries); - Coordinating & supervising all activities & procedures during flight arrival & departure; - Handling lost and damaged baggage; - Handling airport related administrative procedures (e.g. invoices and cases of irregularities). Requirements: The applicant should meet the following requirements: - An entry level candidate; - Must be able to live and work in the Netherlands (EVA Airways Corporation will not support any application for a work permit); - Preferably with knowledge of airline reservations and ticketing and ground/ airport handling procedures/systems, such as Altea DCS; - Some relevant working experience; - Willing to work day/evening shifts and during weekends/ public holidays; - Being able to carry out your duties with great accuracy; - Having an excellent service attitude; - Being able to cope with demanding customers and stressful situatio...