About this role
Operations Specialist | Dutch Amsterdam, reference 2026-01043 Job description Our client is looking for an Operations Specialist to play a key role in supporting and optimizing daily terminal operations in Amsterdam. The Operations Specialist will be responsible for coordinating operational activities, monitoring service performance, and ensuring effective communication and collaboration between internal teams, customers, carriers, terminals, and other external stakeholders. Through a proactive and hands-on approach, the Operations Specialist will contribute to smooth operations, high service quality, and efficient processes across the supply chain. - Operations Planning & Coordination Support the Operations Manager with the planning, coordination, and execution of daily terminal operations in Amsterdam.Coordinate vehicle movements, workshop activities, and transportation-related processes to ensure smooth operational execution.Monitor operational priorities, open actions, and deadlines, ensuring tasks are completed accurately and on time. - Customer & Stakeholder Management Act as a key point of contact for operational inquiries and customer service requests.Coordinate closely with customers, carriers, terminal operators, service providers, and other business partners to ensure clear communication and effective issue resolution.Identify and escalate operational risks and disruptions where necessary and support the implementation of timely corrective actions. - Operations Monitoring & Performance Control Monitor daily terminal activities and vehicle flows to ensure operational efficiency and service quality.Track vehicle status, load planning, throughput, and delivery progress while proactively identifying potential bottlenecks.Monitor supplier and service provider performance and report deviations or improvement opportunities to the Operations Manager. - Continuous Improvement Identify operational inefficiencies and sup...