About this role
Fraude Analist - Veiligheidszaken NN Bank Als Fraude Analist - Veiligheidszaken NN Bank bij NN Bank onderzoek en behandel je (mogelijk) verdachte betaaltransacties, leg je cases vast, signaleer je fraudetrends en modus operandi, adviseer je over vervolgstappen en verbeter je fraudepreventie en detectieregels. Direct solliciteren Neem contact op Automatisch verbeterd voor betere leesbaarheid Fraude Analist - Veiligheidszaken NN Bank Role purpose: Detect, investigate, and mitigate fraud risks to protect customers, the bank, and financial systems, while ensuring compliance with internal policies and applicable regulations. - Monitor transactions and alerts to identify suspicious activity and potential fraud patterns. - Conduct investigations, gather evidence, and document findings in a clear, auditable manner. - Assess risk, determine appropriate actions (e.g., blocking, reporting, customer contact), and escalate complex cases. - Collaborate with internal stakeholders (e.g., operations, compliance, legal, IT/security) to resolve cases and improve controls. - Contribute to fraud prevention by analyzing trends, proposing process improvements, and supporting rule/model tuning. - Maintain accurate case administration and meet service levels and quality standards. Required skills and experience - Fraud analysis: experience with transaction monitoring, case handling, and investigative techniques. - Analytical skills: ability to interpret data, recognize patterns, and make risk-based decisions. - Communication: clear reporting, stakeholder alignment, and customer-sensitive interaction where needed. - Compliance mindset: knowledge of financial crime frameworks (e.g., AML/CTF, KYC) and regulatory awareness. - Tools: familiarity with monitoring/case management systems and working with data in dashboards or reports. - Working style: accurate, discreet, resilient under pressure, and able to prioritize. Heb jij altijd mee willen werken aan ...