About this role
Description: Sales Manager Airline (m/f/x) Main Duties: • Manage and run the commercial B2B collaboration, trainings and visits of B2B clients in Luxembourg and abroad on a daily basis. • Be responsible for the indirect sales channel growth, KPIs and results. • Manage, plan and realise sales actions based on analytical insights, sales data and objectives – including travel agency partners, corporate clients and institutions. • Negotiate contracts and agreements with B2B partners in accordance with the guidelines and processes in place. • Identify and acquire potential new B2B clients for Luxair and LuxairTours. • Plan, prepare and run sales trips, organise workshops, and commercial events on Luxair and LuxairTours products and services. • Represent Luxair at trade fairs and events. • Manage requests for commercial & goodwill gestures and the handling of sensitive files in collaboration with the backoffice, customer service and claims departments. • Support and contribute to the development of B2B sales projects, such as Luxair PRO, the Miles & More program, LuxairTours PRO and B2B Portal, CRM and future sales tools. • Prepare monthly reports of the sales visits & activities. • Manage the dedicated B2B marketing funds in line with guidelines and processes in place. • Act as a backup for other Sales Team members if necessary. • Monitor, analyse and evaluate B2B sales results, market developments and trends. • Contribute proactively to the development of the overall Luxair and LuxairTours commercial strategy. Profile: Minimum required criteria: • University degree in Business Administration, Tourism or similar line of studies and/or proven experience in a similar position • Have a good experience in sales, management of B2B sales channels and/or CRM management. • Be proficient in current computer programs and office tools and demonstrate good statistical software skills. • Have a strong analytical spirit, good problem solution skills, and be able to proactively identify new sales potentials. • Accept duty travel, conference and event attendance. • Be proactive, show the flexibility to adapt to changing market dynamics and priorities - together with good presentation and interpersonal skills. • Show very good communication skills in English, as well as skills in French and/or German (spoken and written) Desired or to be acquired criteria: • Be able to identify sales potentials, make proposals and show willingness to take ownership. • Develop very good skills in all aspects of Sales Management (Booking systems, B2B sales, key account management, campaigns, negotiation, CRM, Analytics tools, etc.) • Be able to work team-oriented and independently, have good organizational skills, as well as communication & negotiation skills. • Show assertiveness and stress resistance. • Show a very good spirit to synthesize, have very good analytical and listening skills. • Have a notion of Luxemburgish and develop the deficient work language (French or German) • Avoir une présentation soignée The ideal candidate: • Luxemburgish or any other language is considered as an asset. • Tourism & travel industry experience is beneficial, ideally with a proven track record of +3 years experience.