About this role
The Manufacturing Technical Specialist (MTS) team is part of the Quality and Advanced Manufacturing Engineering organization in Operations. It consists of subject-matter experts who partner closely with other cross-functional technical experts and teams. These collaborations create state-of-the-art solutions within the Hardware and Product Design space. The MTS team focuses on process optimization and on introducing unique capabilities and/or materials to enable mass production deployment across all Amazon devices. Job Summary In addition to having a deep and broad understanding of materials science and engineering principles, the ideal candidate will have in-depth knowledge of adhesives, their chemical structure, properties, and processing. Additionally, they will have had direct experience in most or all of the following: - adhesive and polymer selection and related considerations in product design (required) - interfacial modifications to enhance bonding - materials characterization and testing methods - device manufacturing and assembly operations at contract manufacturers, including hands-on experience with the full range of dispensers - process development at lab and manufacturing scale - failure analysis and root-cause determination at all stages of product life cycle (development, processing/manufacturing, customer or field issues) - technical interactions with materials suppliers This candidate will have demonstrated steadily increasing levels of responsibility, through both technical accomplishments and past career growth. This history should show technical, innovative, and interpersonal skills and adaptability. Key job responsibilities In this role, you will - Work on complex problems where no current best practices exist, developing innovative solutions that resound across product categories. - Apply materials science/engineering principles and expertise to solve important materials-related issues, creating internal mechanisms to reliably prevent recurrence (e.g., procedures, documentation, training, communications). - Engage with product teams during various stages of development, demonstrating a clear understanding and assessment of the customer impact for high-risk items, issues, and failures - Write precise, high-quality technical documents and executive summaries, communicating across organizational groups and management levels, explaining key issues, conclusions, and recommendations in a manner appropriate to each audience. - Travel as needed