About this role
*Job Overview*
Rare opportunity to join a happy, friendly, noncorporate office. We are looking for a kind person with excellent "people skills". Some experience is preferred. Knowledge of Tracker software is preferred but not necessary.
*Duties*
* Greet patients warmly and assist them with check-in and check-out procedures, ensuring a positive experience from arrival to departure * Schedule, confirm, and reschedule patient appointments using Tracker dental software. * Manage multi-line phone systems to answer inquiries, provide appointment information, and direct calls efficiently * Collect and verify patient information, insurance details, and medical histories accurately for record keeping * Maintain electronic medical records (EMRs) with attention to detail, ensuring all patient data is current and confidential * Handle billing processes, including processing payments and submitting insurance claims with clarity and accuracy * Support the dental team by coordinating communication between patients, providers, and insurance companies
*Requirements*
* Proven experience as a Dental Receptionist or in a similar role within a dental office environment * Strong knowledge of dental office procedures, medical terminology. * Excellent organizational skills with the ability to multitask in a busy front desk setting * Proficiency in using multi-line phone systems and office equipment * Prior experience working with dental practice management software * Exceptional communication skills with a friendly, professional demeanor * Ability to handle sensitive information discreetly while maintaining confidentiality * Pay range is at Ottawa average norms based on years of experience. * Hours: Wednesdays 7:30am-4pm, Thursdays 8am-4pm, Friday 7:30am-3pm.
Join our noncorporate office and be a part of a friendly team, making a positive impact on patient's lives every day.
Pay: $28.00-$35.00 per hour
Expected hours: 21.0 per week
Benefits: * Dental care * On-site parking
Work Location: In person