About this role
*Job Title: Receptionist* *Location:* Academy Massage Therapy *Position Type:* Part-time
*About the Role* We are seeking an exceptionally *reliable*, *proactive*, and *people-focused* individual to join our team as a Receptionist. This role is essential to the smooth operation of our clinic, and we are looking for someone who can handle a fast-paced environment with professionalism, confidence, and strong problem-solving skills.
*What We?re Looking For* The ideal candidate will demonstrate the following qualities:
* Extremely *reliable* with a strong sense of responsibility and follow-through * Able to *multi-task* effectively while staying organized and calm * Communicates respectfully and positively with clients and team members * Creates a warm, welcoming environment for all clients * Strong communication and active listening skills * Confident in problem solving and able to handle routine issues, recognizing when to seek guidance * Maintains a high level of privacy and confidentiality with client and staff information * Willing to learn and adapt to changes in procedures, technology, or industry needs * Enjoys working with people and contributing to a collaborative team environment
*Key Responsibilities (include but are not limited to):*
* Greeting clients warmly and professionally * Answering phones and responding to emails promptly * Booking, modifying, and managing appointments * Billing insurance and processing payments * Providing administrative support to the team * Other duties as assigned or required
*Qualifications & Skills*
* Strong computer skills are required * Ability to learn new software (we use Juvonno and JaneApp) * Experience with insurance billing and payment processing is an asset * Prior reception or administrative experience is an advantage * Excellent multitasking, organizational, and time-management skills
If you are dependable, solution-oriented, and thrive in a team-centered environment, we would love to hear from you.
Job Types: Part-time, Permanent
Pay: From $16.00 per hour
Benefits: * Dental care * Extended health care * Flexible schedule * Paid time off
Work Location: In person