About this role
About NLHCThe Newfoundland and Labrador Housing Corporation (NL Housing) is a crown corporation whose mandate is to develop and administer housing assistance policy and programs for the benefit of low to moderate income households throughout the province. As the largest landlord in the Province, NL Housing manages a portfolio of over 5,500 units province-wide. The services provided by NL Housing provide clients with access to safe, stable and affordable housing, which is essential to the social, financial, and physical well-being of individuals, families and communities. There is a wide range of housing needs across the province, from those facing homelessness or at risk of homelessness, to low income households needing assistance to pay rent or complete much-needed repairs on their homes. For more information on our programs and services, and strategic priorities, please visit our website www.nlhc.nl.ca.About the Department/RegionContext:The Information Technology (IT) Department ensures that the corporations IT infrastructure, security, software and communications needs are met. The department is made up of three core sections ? IT Infrastructure and Operations, Systems Development and Security. The Infrastructure and Operations section manages and maintains all IT infrastructure including network, LAN/WAN, communication/collaboration systems, servers, storage, business applications, databases and cloud services. This team also provides hardware and software support, including operation of the NLHC's corporate IT helpdesk.Position DetailsCompetition Number:2026/27-020-50006PEmployment Type: PermanentDepartment/Region: Information Technology Location: Head Office, St. John'sPosting Status: Internal/ExternalClosing Date: September 13, 2026Salary Scale: $69,828 to $93,395 per annum on the Management Pay Plan 500 Points, 35-hour work weekDuties: Reporting to the Manager of Infrastructure and Operations, the IT Infrastructure Designer is responsible for the planning, design, implementation, and support of the organization's datacenter, network, and cloud infrastructure. The position provides technical leadership to ensure systems are secure, reliable, and aligned with organizational standards and industry best practices.The IT Infrastructure Designer is accountable for the following:Ensuring the secure, reliable, and efficient operation of datacenter, network, and cloud infrastructureDesigning and implementing server, storage and network solutionsAdministering Microsoft 365 services, including Entra ID, Exchange Online, SharePoint, OneDrive, and Microsoft TeamsManaging access for on-premises and cloud platformsImplementing and supporting network routing, switching, wireless, and related security controlsPerforming system backups, recoveries, and disaster recovery planning and testingProviding technical leadership for infrastructure and cloud-related projectsCoordinating technical activities with internal staff, vendors, and service providersProviding second-level escalation support for complex technical issuesMonitoring system performance, conducting audits, and preparing technical reportsResearching emerging technologies and contributing to budgeting and acquisition activitiesEnsuring all changes comply with approved change management proceduresImplementing patch management for IT infrastructure to ensure security and complianceScreening CriteriaCompletion of a post secondary diploma/degree in a related IT fieldExperience in an IT technical administration roleExperience in infrastructure related technologies, including Physical and Virtual Servers, (Asset)Experience in Network and Security related technologies (Asset)Experience in Server and Database technologies (Asset)Experience managing enterprise-wide LANs, WANs, WLANs, VPNs, VMs, virtual networks, etc. (Asset) Experience with Datacenter/Server Room security features, including UPSs, HVAC, environmental alarms and access restrictions (Asset)Assessment CriteriaKnowledge of IT