About this role
CFMWS - WHERE PURPOSE MEETS PASSION!At Canadian Forces Morale and Welfare Services (CFMWS), we?re more than just a workplace; we?re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. THE ROLEUnder the supervision of the Military Housing Property Manager, and working with the onsite Property Management Team, the Property Rental Administrator will be responsible for responding to enquiries regarding PSP Military Housing Units. Fielding calls/emails from prospective & current occupants and ensuring any issues are attended to in a prompt, transparent, and client driven professional manner. Preparing deficiency lists as required, conducting move in inspections with new occupant(s) and potentially showing units to prospective occupants. Providing professional in person services such as, instructions on the use of the gas stoves, hot water tanks and the proper operation of the furnaces. The incumbent will inspect units, report damages, evaluate cleanliness standards on move outs and advise the Property Management Office of any potential issues/costs. Proactively work with the occupants to ensure a transparent and client driven approach with every interaction. The Property Rental Administrator will be responsible for preparing documents, assist with special projects, compile reports relating to arrival and departure of occupants. Additionally, this individual will ensure compliance with the Health & Safety Program, in conjunction with management, and may act as a Representative or member of a local NPF Committee. QUALIFICATIONS NEEDEDEducation, Certifications and Licenses High school diploma AND several years of experience in a related field OR An acceptable combination of education, training, and experience will also be considered AND Valid Ontario Driver?s Licence
Experience In occupancy agreements/rental procedures In office administration
Competencies Client focus, organizational knowledge, communication, innovation, teamwork and leadership LANGUAGE REQUIREMENTSBilingual (English and French) Essential Reading: Functional Writing: Functional Oral: Functional BENEFITS AVAILABLEHealth Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.