About this role
*Administrative Assistant*
*Cinnabar Valley Farms Ltd. ? Nanaimo, BC* *Full-Time | Permanent*
Cinnabar Valley Farms Ltd. is seeking a reliable and organized Administrative Assistant to join our team. This position provides day-to-day administrative support and serves as an important point of contact for our customers, suppliers, and internal staff.
We are looking for someone who is professional, friendly, detail-oriented, and comfortable managing a variety of tasks throughout the day.
*Key Responsibilities*
* Answer and direct incoming phone calls in a professional and friendly manner * Respond to general customer inquiries by phone and email * Assist with processing customer orders and addressing order-related questions as needed * Provide support to the accounting department with Accounts Receivable (AR) and Accounts Payable (AP) duties, including invoice processing, payment application, account documentation, and other related tasks as required * Maintain accurate filing and electronic records * Assist with data entry and general administrative duties * Assist with incoming paperwork and ensure documents are properly organized and distributed * Communicate with sales, accounting, warehouse, and other departments as required * Assist with scanning, photocopying, filing, and document management * Provide general office support and assist with additional administrative duties as required
*Qualifications*
* Previous administrative, office, or customer service experience is preferred * Strong computer skills and confidence working across multiple software programs and business systems * Proficiency in Microsoft Excel, including working with spreadsheets, sorting and filtering data, basic formulas, formatting, and maintaining accurate information * Strong working knowledge of Microsoft Outlook, Word, and other Microsoft 365 applications * Comfortable learning and navigating ERP, accounting, order-entry, and other business software * Ability to quickly learn new systems, processes, and technology * Comfortable working between multiple programs and screens throughout the day * Strong data-entry skills with a high level of accuracy and attention to detail * Strong organizational skills with the ability to manage multiple priorities and stay on top of deadlines * Excellent verbal and written communication skills * Professional and confident telephone manner * Strong problem-solving skills and the ability to work through routine issues independently * Previous experience with invoicing, Accounts Receivable, Accounts Payable, or accounting software is considered an asset * Dependable, punctual, and able to work both independently and as part of a team
*What We?re Looking For*
The ideal candidate is a highly organized, dependable, and professional individual who takes pride in providing excellent support to both customers and the internal team. This role is an important part of our day-to-day operations, helping ensure that customer inquiries, administrative processes, documentation, and office activities are handled accurately and efficiently.
The successful candidate will be comfortable balancing a variety of responsibilities, including customer service, invoicing, order support, filing, and general administrative tasks, while also helping with Accounts Receivable and Accounts Payable functions. We are looking for someone who is detail-oriented, adaptable, and willing to take initiative in a busy and collaborative office environment.
*Schedule:* Full-time 8:00 ? 4:30, Monday to Friday in Office *Location:* Nanaimo, BC *Position:* Permanent
Pay: $25.00 per hour
Expected hours: 40.0 per week
Benefits: * Dental care * Extended health care * Life insurance * Vision care
Experience: * Office: 1 year (required) * Computer skills: 1 year (required)
Language: * English (required)
Location: * Nanaimo, BC V9X 1C1 (preferred)
Work Location: In person