About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work site environment: Services for the homeless. Programs dealing with Fetal Alcohol Spectrum Disorder (FASD). Work setting: Community agency. Tasks: Prepare reports or case histories. Administrative and office activities. Appraise clients' needs or eligibility for specific services. Assess client's relevant skill strengths and development needs. Conduct follow-up assessments. Resolve conflict situations. Liaise with other social services agencies and health care providers involved with clients. Assist clients/guests with special needs. Certificates, licences, memberships, and courses : First Aid Certificate. CPR Certificate. Security and safety: Criminal record check. Child welfare check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Large workload. Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Interpersonal awareness. Judgement. Values and ethics. Client focus. Excellent written communication. Initiative. Team player. Organized. Experience: 1 year to less than 2 years. Employment terms options: Night. Day. Other benefits: Learning/training paid by employer. On-site recreation and activities. Team building opportunities. Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Facilitates access to Elders who can offer support and guidance to Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Offers mentorship, coaching and/or networking opportunities for mature workers . Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.) . Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).