About this role
Education: Secondary (high) school graduation certificate. Work setting: Clinic. Dental practice. Tasks: Coordinate the flow of information. Interview patients to obtain case histories. Open and distribute regular and electronic incoming mail and other material. Schedule and confirm appointments. Complete insurance and other claim forms. Maintain filing system. Order supplies and maintain inventory. Arrange travel, related itineraries and make reservations. Determine and establish office procedures and routines. Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review. Initiate and maintain confidential medical files and records. Prepare draft agendas for meetings and take, transcribe and distribute minutes. Perform data entry. Provide customer service. Verify accuracy and completeness of data. Computer and technology knowledge: MS Word. Electronic mail. MS Excel. MS Windows. Electronic medical records. Technical terminology: Medical. Area of work experience: Contracts. Correspondence. Financial statements. Invoices. Reports and records. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Large caseload. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. On call. Day. Weekend. Overtime required.