About this role
ROLE & RESPONSIBILTIES:
• lead urgent care/occupational medicine center's clinical and administrative teams to deliver consistent patient care excellence, exceptional customer service and operational effectiveness create and foster a working environment that fosters teammate engagement and aligns with the Wellstreet core values and pursues the mission
• exercise fiscal and operational practices to meet or exceed annual budget and key performance indicators
• develop and communicate annual center vision and goals
• partner and collaborate with area clinical operations director to ensure clinical standards, regulatory requirements, and operational workflows supports the WellStreet mission
• develop and manage monthly work schedules of administrative and clinical direct reports ensure clinical and administrative teams perform assigned responsibilities in accordance with Wellstreet policies and regulatory requirements
• conduct timely annual performance evaluations and professional development coaching to direct reports
• hire, manage and retain appropriate clinical and administrative staffing levels to meet patient care needs
• conduct progressive disciplinary action in accordance with Wellstreet human resources policies and procedures
• assure appropriate levels of medical supplies and equipment are in inventory to meet patient care needs
• partner and collaborate with the marketing and public relations department to develop center level marketing strategies
• support the Wellstreet vision and mission through active leadership, innovation, collaboration and living the core values
• perform additional responsibilities as assigned
EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
• Have at least 3 years of healthcare leadership experience with a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT.
• Experience in urgent care and occupational medicine preferred.
• 1 year of marketing experience, in healthcare preferred
• High School diploma or equivalent