About this role
The primary function of the Sales Associate in our Seasonal department is to provide excellent customer service. Hourly Pay Range: $11.41-$14.00 Depending on experience.
ORGANIZATIONAL RELATIONSHIPS
• The Sales Associate reports directly to the Store Manager.
• The Sales Associate has no direct supervisory authority.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Greet customers as they shop in the retail store/greenhouse, assisting with customer service questions.
• Price merchandise and make price changes as requested by store management.
• Stock and face merchandise on shelves as requested by store management.
• Assist in receiving freight and organize incoming products as directed by store management.
• Responsible for assisting in cycle counts.
• Answer incoming telephone calls and handle appropriately.
• Handle customer transactions utilizing KCX cash register system.
• Responsible for accurate cash handling.
• Responsible for handling customer returns.
OTHER DUTIES
• Housekeeping duties
• Other duties as assigned
MENTAL AND PHYSICAL REQUIREMENTS
• Excellent customer service skills required
• Frequent lifting up to 50 pounds
• Long periods of standing
• Frequent bending and twisting
EDUCATION, TRAINING AND EXPERIENCE
• High School Diploma or GED preferred
WORKING ENVIRONMENT AND CONDITIONS
• Retail store environment
• Cold and warm conditions
• Irregular work schedule
EQUIPMENT AND TOOLS
Computer Calculator Cash register-scanner
Telephone Fax Copy machine
Computer Software and network
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.