About this role
As a Product Specialist (Telematics), you'll play a key role in advancing our Connected Support initiatives by serving as a trusted advisor for machine connectivity, telematics solutions, and equipment technology. If you're passionate about technology, enjoy building relationships, and want to make a meaningful impact with an industry leader, we'd love to hear from you.
What's In It For You:
• $60,000-$80,000/Annual
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall – they're how we work, grow, and lead. Click here to learn more.
Why RDO?
When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.
As a Field Support Office team member, you'll work alongside knowledgeable, collaborative partners who support teams across the company. Whether you're looking to grow your career or make a meaningful impact, you'll find the support and opportunity to thrive here.
What You Will Do:
• Promote Connected Support solutions: Build awareness and demonstrate the value of telematics, machine connectivity, and related technologies with customers and internal teams.
• Provide training and technical support: Deliver training and ongoing support for telematics platforms, remote diagnostics, remote programming, remote monitoring, and other connected support solutions.
• Serve as a technology resource: Act as the primary point of contact for connected machine technology, product updates, technical support, and manufacturer communications.
• For a complete list of duties and responsibilities, view the full job description here.
What You Will Need:
• Technology aptitude and passion: Demonstrated interest, experience, or expertise in technology and connected equipment solutions.
• Industry knowledge: Experience in the equipment industry or a strong understanding of equipment applications and customer needs.
• Strong communication and presentation skills: Ability to confidently train, educate, and influence a variety of audiences.
• Excellent customer service skills: Commitment to providing a positive customer experience and building long-term relationships.
• Travel flexibility: Ability to travel approximately 25% of the time.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.
Why You'll Love It Here:
• Meaningful, Fast‑Moving Work: Each day brings new challenges, problem‑solving opportunities, and the satisfaction of helping customers be successful.
• People‑First Team Culture: You'll be part of a supportive, collaborative close-knit team that values accuracy, trust, and helping one another succeed.
• A dynamic environment: where no two days are the same.
• A supportive team: that's as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.