About this role
Campus Receptionist (Full-Time)
Location: Albuquerque, NM (Albuquerque Campus) | On-Site
Type: Full-Time | FLSA Status: Non-Exempt
Schedule: Monday – Friday: 7:00 AM – 4:00 PM
Department: Campus Operations / Administration
Compensation: $15.29-$18.35 per hour
Position Summary
Be the Welcoming Face of Our Campus!
Join our dynamic team as the first point of contact for our Albuquerque campus! This is a vital, 100% on-site role where you will create a positive and professional experience for every student, staff member, and visitor. If you are an organized, friendly, and energetic professional who thrives in a fast-paced environment, we encourage you to apply.
Bilingual (English/Spanish) skills are highly preferred!
Key Responsibilities
Front Desk & Communication Hub:
• Welcome & Assist: Greet all visitors with a warm, professional demeanor, providing outstanding customer service, issuing guest passes, and directing them to appropriate departments.
• Call Management: Operate a multi-line phone system, efficiently route incoming calls, take accurate messages, and serve as a central information resource for campus inquiries.
Clerical & Administrative Support:
• Campus Operations: Provide essential clerical support, including data entry, filing, copying, and maintaining clean, welcoming reception and lobby areas.
• Mail & Mailroom Management: Process and distribute incoming mail, packages, and interoffice communications; prepare outgoing mail and freight shipments.
• Executive Support: Assist the Campus Director, Office Manager, and department leads with administrative tasks to ensure seamless daily campus operations.
Event & Campus Engagement:
• Event Coordination: Assist with logistics and administrative setup for major campus events, including New Student Orientation, Career Fairs, Graduation ceremonies, and employee recognition events.
Qualifications
Minimum Requirements:
• Education: High school diploma or equivalent required (post-secondary coursework preferred).
• Experience: Minimum of one (1) year of experience in a receptionist, administrative assistant, or high-volume customer service role.
• Key Skills: Minimum typing speed of 45 WPM with high data entry accuracy.
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and standard office equipment.
• Communication: Exceptional verbal and written communication skills with a welcoming, patient phone and face-to-face demeanor.
Preferred Qualifications:
• Bilingual Skills: Fluency in both English and Spanish (strongly preferred).
• Industry Background: Prior administrative experience in higher education, vocational training, or healthcare settings.
Compensation & Employee-Owner Benefits
• Hiring Range: $16.51 to $19.82 per hour.
• Schedule: Full-Time (Monday – Friday, 7:00 AM – 4:00 PM).
• Ownership: Employee Stock Ownership Plan (ESOP)—become a direct stakeholder in our 100% employee-owned college (qualify after 1,000 hours of service in a plan year).
• Retirement: 401(k) Plan with up to a 10% Employer Match.
• Health & Wellness: Comprehensive Medical (PPO & HDHP options with HSA), Dental, and Vision coverage.
• Time Off: Generous Paid Time Off (PTO), New Mexico Paid Sick Leave, and Paid Company Holidays.
• Additional Perks: Company-paid Life and Disability Insurance, Tuition Reimbursement, Employee Assistance Program (EAP), and Health & Wellness rewards.