About this role
The Check-In Receptionist is responsible for all aspects of patient registration and check in for our physical therapy patients. This member of our fast-paced PT practice will greet, assist, and provide direction and information to patients and visitors.
Duties/Responsibilities:
• Complete patient registration and check in process, verifying insurance benefits
• Obtain necessary referrals
• Collect and post patient copays and payments
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Scheduling appointments
• Assists patients as necessary. Contacts appropriate parties for transportation.
• Managing payment batches and submitting daily balance sheets
• Maintains reception area in a neat and orderly condition
• Assists patients with electronic kiosks
Required Skills/Abilities:
• Ability to project a professional image with a strong sense of ethics
• Excellent verbal and written communication skills.
• Strong computer skills
• Strong organizational, prioritizing and analytical skills.
Education and Experience:
• High school graduate or equivalent required.
Physical Requirements:
• Prolonged standing and/or periods of sitting at a desk and working on a computer.
• Lifting up to 25 pounds occasionally.