About this role
About Us
HSM Company History | HSM HEART Company Values | Who is HSM to our customers?
Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.
At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you're looking for a meaningful place to grow and make an impact, we want to hear from you!
What You Will Do
As a Supervisor, you will:
• Lead and Develop Your Team
• Lead, motivate, and support a diverse team of production employees.
• Translate production priorities into clear work assignments and expectations.
• Develop schedules that accommodate changing workloads and maximize available resources.
• Provide ongoing coaching, feedback, and performance evaluations.
• Recognize strong performance and identify opportunities for employee development.
• Address employee concerns and resolve conflict fairly, professionally, and promptly.
• Reinforce company policies and partner with HR and Plant Management when corrective action is needed.
• Keep Production Moving
• Monitor daily production activity and adjust staffing, materials, and priorities as needs change.
• Coordinate workflow across departments to ensure clear communication regarding orders and schedules.
• Expedite rush orders, samples, shortages, and other critical customer requirements.
• Work closely with Quality, Engineering, Maintenance, and other partners to resolve operational issues.
• Remove barriers that could affect product flow, productivity, or on-time delivery.
• Use production data and sound judgment to make timely, informed decisions.
• Champion Quality and Continuous Improvement
• Review product specifications and ensure materials and finished products meet quality and customer requirements.
• Monitor production metrics to identify trends, gaps, and improvement opportunities.
• Apply Lean manufacturing principles to reduce waste and improve efficiency.
• Support 5S activities and other continuous-improvement initiatives.
• Help identify root causes and coordinate practical, sustainable corrective actions.
• Encourage employees to contribute ideas and take ownership of process improvements.
• Promote a Safe and Compliant Workplace
• Maintain a safe, clean, organized, and respectful work environment.
• Consistently enforce safety requirements, company policies, and proper use of personal protective equipment.
• Encourage employees to actively participate in creating a strong safety culture.
• Support compliance with applicable environmental, safety, and workplace regulations.
• Maintain accurate records, including timecards, training documentation, production reports, and performance reviews.
• Support Materials and Inventory Accuracy
• Monitor inventory levels, usage, and material availability to support production needs.
• Help minimize inventory errors, shortages, waste, and unnecessary costs.
• Prepare reports related to production performance, inventory usage, and order status.
• Use MRP/ERP systems and other software tools to monitor production, manage materials, and communicate changes.
What You Bring
• Required Qualifications
• High school diploma or equivalent.
• Three to five years of supervisory experience in industrial sewing, assembly, or a comparable manufacturing environment.
• At least two years of experience using an MRP or ERP system for production planning, material management, or operational reporting.
• Working knowledge of production scheduling, inventory control, quality requirements, manufacturing processes, and workplace safety.
• Proficiency with Microsoft Office, including Excel.
• Demonstrated ability to lead, motivate, coach, and hold employees accountable.
• Strong communication, conflict-resolution, organization, and time-management skills.
• Ability to analyze production challenges, identify root causes, and coordinate corrective action.
• Reliability, attention to detail, and consistent follow-through.
• Preferred Qualifications
• Associate or bachelor's degree in Business, Engineering, Operations Management, or a related field.
• Experience in automotive, transportation, commercial-vehicle, heavy-equipment, foam, or furniture manufacturing.
• Experience working within an ISO 9001 manufacturing environment.
• Familiarity with IATF 16949 and VDA 6.3 requirements.
• Experience with Smartsheet or a comparable workflow-management tool.
• Forklift experience or certification.
• Bilingual English and Spanish communication skills.
Why Join Us?
• Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
• Retire: 401(k) with company match, fully vested from day one.
• Paid Time Off: Competitive PTO: 3 Weeks of PTO + company paid holidays.
• On-Site Medical Clinics: Free for you and covered dependents.
• Teladoc: 24/7 access with no copay.
• Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.
• Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.
EEOC
At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.