About this role
At Sun Valley Resort, our Baristas are more than coffee experts—they're warm, welcoming ambassadors of our guest experience. We're looking for friendly, detail-oriented individuals who are passionate about coffee, tea, and exceptional service. Whether crafting the perfect latte or connecting with regulars, you'll help create a memorable experience for every guest who walks through our doors.
Duties and Responsibilities:
• Provide fast, friendly, and personalized service to every guest
• Prepare all drinks to exacting standards, following company recipes and procedures
• Educate guests on our coffee, tea, and beverage offerings, including blends, origins, and flavor profiles
• Greet guests by name whenever possible, and build rapport through thoughtful service
• Maintain product consistency and uphold Sun Valley's premium quality standards
• Complete monthly re-certifications and stay up to date on new offerings and techniques
• Handle cash and register transactions accurately and courteously
• Answer guest inquiries in person and over the phone with professionalism and warmth
• Assist in maintaining a clean, organized, and welcoming café environment
• Report guest feedback to supervisors and respond proactively to ensure satisfaction
Qualifications:
• Strong verbal communication skills and a genuine enthusiasm for guest service
• High attention to detail and a positive, professional attitude
• Excellent time management and the ability to multitask in a fast-paced setting
• Willingness to learn about coffee, tea, and specialty drink preparation
• Ability to work weekends, holidays, and varied shifts as needed
• Comfort working on your feet for long periods and performing physical tasks
• Engage in physical activities like standing for long periods, walking, and utilizing hands for tasks that involve gripping, handling, and reaching
• Ability to safely lift up to 25 pounds, and frequently lift or move up to 50 pounds
• Food handling experience or certification is a plus