About this role
What You'll Do
Bring the party to life!
• Support the Event Manager in planning and coordinating birthday parties and group events
• Confirm event details with guests, offer add-ons, and make sure every detail is set up for success
• Prep party spaces, tables, and supplies so everything is ready to go
Own the guest experience
• Greet guests, host parties, and be the go-to person throughout the event
• Check in with party hosts (especially parents) to make sure everything is going smoothly and step in quickly if anything needs adjusting
• Keep the energy up, lead celebrations, and help create a fun, memorable experience
Lead the team on the floor
• Guide and support the Party Patrol team during events
• Help train new teammates and provide ongoing coaching
• Coordinate across departments (kitchen, front desk, attractions) to keep events running smoothly
Keep things moving
• Oversee party flow across bowling, arcade, laser tag, and other attractions
• Enter and manage food and beverage orders and ensure timely delivery
• Assist with payments, tabs, and making sure everything is accurate and wrapped up cleanly
Reset and repeat
• Help break down and reset party areas quickly for the next group
• Stay organized with paperwork and daily responsibilities
• Jump in wherever needed—this is a team-first environment
What We're Looking For
• 2+ years of experience in guest service, hospitality, or events
• Strong communication skills and a natural ability to connect with people
• Organized, proactive, and able to juggle multiple priorities
• Comfortable in a fast-paced, high-energy environment
• A team player who leads by example and isn't afraid to jump in
What to Expect
• A fun, high-energy environment with music, games, and large groups
• Working with families, kids, and celebrations of all kinds
• Being on your feet and moving throughout your shift
• Weekend and evening availability
Physical Requirements
• Ability to stand and walk for extended periods
• Ability to lift up to 50 pounds
The Fine Print
This role includes a variety of responsibilities, and duties may shift based on business needs. Flexibility is key.