About this role
Solutia UK is wholly owned subsidiary of Eastman a global specialty chemical company that produces a range of advanced materials, additives, specialty chemicals, and fibres that are found in products people use every day. The position is based at our Newport manufacturing site and reports to the Supply Chain Team Lead based at Newport. Core job responsibilities and tasks: The Newport plant ships bulk and packed chemicals worldwide direct to customers and also to other stock points for three separate business entities. Orders are entered in SAP from Customer Service Centres in various world areas. A team of Logistic Planners at Newport are responsible for processing those orders. The job includes the following activities: Support ongoing efforts to ensure high level of customer service for all businesses ie Eastman, Italmatch & Ferro Provide support to Customer Service Representatives to ensure orders can be processed in a timely manner; Manage carriers to ensure least cost option is used and collection/delivery dates are met; Meet dispatch requests not handled in SAP systems in a timely and cost-effective manner Optimisation of work processes with warehouse/production/QA to improve safety, efficiency and quality Liaise with production/warehouse to ensure goods are ready in a timely manner; Utilise appropriate system for order preparation to ensure defined process is scanned as per business requirements; Follow up with QA to ensure timely dispatch of COAs The successful candidate will be responsible for supporting the logistics department in all aspects of the shipping process.