About this role
Plan, organize, supervise and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution of product, equipment and supplies including maintenance of inventory. Responsible to manage the effective distribution, storage, packing, etc, to serve replenishment to all shops nationwide and Home Delivery as well as other special reques/requirement. Ensure operators follow standard work instruction and provide customer satisfaction Review and/or develop master distribution schedules eg. Inventory movement, max min for replenishment, transporter etc that can optimize cost and resources. Lead and handle inventory control system in DC Evaluate and manage proper manpower use in daily operation Observe health and safety regulations; maintain warehouse in a clean, safe and orderly condition Being a part of establishing warehouse standards and procedures; advise of budget-related needs Perform other duties as assigned. Interaction with others requires good communication & relation management skill Troubleshooting to smooth daily operation and find root cause to prevent problems in the future Supervise and manage end-to-end warehouse operations such as picking, packing, dispatch, and return Ensure all warehouse activities comply with company standards, SOPs, and quality requirements Monitor inventory accuracy and control stock movements and reconciliation Identify process gaps and drive continuous improvement initiatives to enhance efficiency and productivity Analyze workflows and implement process optimization Reduce operational errors in inventory management and order fulfillment through root cause analysis Plan and allocate manpower effectively based on workload and operational priorities Lead, coach, and develop warehouse staff to improve performance and capabilities Ensure compliance with workplace safety standards and company regulations Work closely with e-commerce and warehouse teams to support performance, productivity, and operational targets