About this role
• Update WTS each time an account is assigned or completed • Review all necessary account documents from relevant systems • Compile and organize relevant audit and claims data into spreadsheet analysis. • Participate in all applicable training and special unit projects when appropriate
• Assistant Manager for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support • RSC for the purpose of raising UW Assists and providing clarification on contracts, and all communications outside of fusion. • Manager for the purpose of settling issues left unresolved by the Assistant Manager and monthly evaluation of performance • Peers(team members) for the purpose of seeking co-operation & clarification on process-related matters & providing assistance and support when required • Approvers for the purpose of contract related issues, escalated transactions, feedback, audit and training
• Good Computer Navigation Skills • Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) • Accounting knowledge and computing skills • Keyboard handling skill – 25 wpm with 90% accuracy
• Proficiency in English • Communication skills – should be able to read, interpret business documents. Good oral/written communication • Analytical and interpersonal skills • Data gathering ability/ Eye for detail • Team work/ Managing Self / Adaptability • Ability to work successfully in production driven environment • Ability to work on routine/standardized transactions
• Knowledge about the Insurance / Re-insurance Industry in US • Knowledge about US Culture