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Admissions Assistant @ Acadia Healthcare

Sioux Falls, South Dakota, USOnsiteFull-time
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About this role

Location: 1010 E 2nd St, Canton, SD 57013 We are seeking an Admissions Assistant candidate in the Sioux Falls and Canton area for our facility in Canton. Friday - Monday x4 10 hour shifts (weekends hours) Keystone Treatment Center is seeking a dedicated Admissions Assistant to join our mission-driven team supporting individuals seeking Substance Use Disorder (SUD) treatment. This role is ideal for someone who thrives in a fast-paced, compassionate environment and is committed to helping clients take their first steps toward recovery. What You'll Do

• Serve as the first point of contact for potential clients and families seeking treatment

• Guide individuals through the admissions process with empathy, professionalism, and clarity

• Discuss funding options, insurance coverage, and financial responsibilities

• Coordinate transportation logistics to ensure safe and timely arrival for treatment

• Collaborate with clinical, administrative, and outreach teams to support smooth admissions

• Maintain accurate documentation and uphold confidentiality standards

• Participate in a rotating weekend schedule to support 7‑day admissions needs

What We're Looking For

• Strong communication skills and the ability to speak with clients in crisis with compassion

• Comfort discussing financial matters, insurance benefits, and payment options

• Ability to multitask, prioritize, and stay organized in a dynamic environment

• Experience in healthcare, behavioral health, customer service, or admissions is a plus

• A commitment to supporting individuals on their recovery journey

​ESSENTIAL FUNCTIONS:

• ​Support managers and employees through a variety of tasks related to organization and communication. • ​Responsible for confidential and time sensitive material. • ​Familiar with a variety of the field's concepts, practices and procedures. • ​Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner. • ​Attend meetings and take accurate minutes.

• ​May responsible for accurate and timely physician credentialing. • ​May direct and lead the work of others. • ​May manage and coordinate administrative programs and office activities. • ​Create spreadsheets, manage databases and prepare presentations, reports and documents as needed. • ​Answer telephones and take messages or transfer calls.

• ​May cover the reception desk when required. • ​Calendar management, schedule appointments, update calendars and arrange staff meetings ​OTHER FUNCTIONS:

• ​Perform other functions and tasks as assigned.

​EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• ​High school diploma or equivalent required. • ​Associate's degree preferred. ​LICENSES/DESIGNATIONS/CERTIFICATIONS:

• ​Not Applicable We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws. AHMKT #LI-KTC

Skills

actadmissions processpatient confidentialityinsurance verificationfinancial counselingtransportation coordinationmedical credentialingdatabase managementcalendar managementphone etiquettecustomer servicepresentation preparationreport preparationreception desk operationsmultitasking

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