About this role
Logistics Assistant
Job Description: Provides complex clerical and administrative logistical support to distribution centers and Exchange facilities. reviews current processes to improve efficiencies resulting in tailored customer experience.
Additional Qualifications/Requirements: WORK SCHEDULE: MONDAY-FRIDAY, 7:00AM-3:30PM
Job Qualifications: Completion of high school or the equivalent. Experience/training in warehouse distribution preferred. Clerical/administrative office experience preferred. Must possess the ability, knowledge, and skills to operate the appropriate systems/software/hardware.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Major Duties: Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized customer experience. Performs a variety of administrative clerical duties. Updates and maintains files and other documentation control, maintains required suspense files and logs. Prepares case count report, unauthorized merchandise, and list mislabeled merchandise from warehouse. Researches shipping discrepancies. Reconciles documents/reports that affect warehouse balances, accountability, and/or other Exchange assets. Reviews daily distribution reports to verify merchandise accountability, releases, and reviews all price changes, prepares documents to transfer merchandise to other facilities. Assures compliance with fire, safety, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Performs other duties as assigned.
Who We Are: The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.