About this role
Equipment Mechanic Field Service Technician
Job Description: This position is located in Port Arthur, TX
Position Overview The Connected Fleet Technician is a dedicated project-based role and supports the project’s autonomous and semi-autonomous machine control systems as well as, fuel monitoring/tracking systems and telematics equipment, training activities, equipment readiness, and technology implementation efforts. Key Responsibilities • Provide direct project support for in-field troubleshooting of 2D & 3D GNSS & UTS Machine Control, fueling, and telematics equipment. • Support installation, configuration, and maintenance activities for machine control, fueling and telematics systems. • Maintain the currency of firmware, software, and system configurations across all supported equipment. • Assist in preparing training materials and logistics for on-site and remote training sessions. • Contribute to global training program development through documentation, e-learning content preparation, and resource organization. • Help collect and review operational data for reporting, schedule tracking, and system performance evaluation. • Participate in research activities to identify and test emerging technologies and industry best practices. • Works with the Tier 2 Connected Fleet Technician on complex troubleshooting situations and repairs. • Collaborate with project and Tier 2 Connected Fleet Technician on best practices for installation, maintenance and troubleshooting of telematics and machine control systems. • Responsible for the activation and verification of telematics data flow from equipment to platform. (PEM’s, Trackunit, Smart Fill, etc.) Qualifications & Skills • Technical aptitude in electronics, wiring, and mechanical systems. • Basic understanding of GNSS, telematics, or machine control technologies. • Ability to work in a team-based environment and interact with construction team members, supervisors, and SMEs. • Strong communication skills for coordinating tasks and supporting training activities. • Familiarity with heavy equipment operation is a plus. • Proficiency with basic computer applications including word processing, spreadsheets, and data entry. • Willingness to learn and grow within a global multi-tier training and support structure. • Proficient in word processing, spreadsheet, and database applications. Work Location: • Project Based – Port Arthur, Texas
Required Skills: This position is located in Port Arthur, TX
Position Overview The Connected Fleet Technician is a dedicated project-based role and supports the project’s autonomous and semi-autonomous machine control systems as well as, fuel monitoring/tracking systems and telematics equipment, training activities, equipment readiness, and technology implementation efforts. Key Responsibilities • Provide direct project support for in-field troubleshooting of 2D & 3D GNSS & UTS Machine Control, fueling, and telematics equipment. • Support installation, configuration, and maintenance activities for machine control, fueling and telematics systems. • Maintain the currency of firmware, software, and system configurations across all supported equipment. • Assist in preparing training materials and logistics for on-site and remote training sessions. • Contribute to global training program development through documentation, e-learning content preparation, and resource organization. • Help collect and review operational data for reporting, schedule tracking, and system performance evaluation. • Participate in research activities to identify and test emerging technologies and industry best practices. • Works with the Tier 2 Connected Fleet Technician on complex troubleshooting situations and repairs. • Collaborate with project and Tier 2 Connected Fleet Technician on best practices for installation, maintenance and troubleshooting of telematics and machine control systems. • Responsible for the activation and verification of telematics data flow from equipment to platform. (PEM’s, Trackunit, Smart Fill, etc.) Qualifications & Skills • Technical aptitude in electronics, wiring, and mechanical systems. • Basic understanding of GNSS, telematics, or machine control technologies. • Ability to work in a team-based environment and interact with construction team members, supervisors, and SMEs. • Strong communication skills for coordinating tasks and supporting training activities. • Familiarity with heavy equipment operation is a plus. • Proficiency with basic computer applications including word processing, spreadsheets, and data entry. • Willingness to learn and grow within a global multi-tier training and support structure. • Proficient in word processing, spreadsheet, and database applications. Work Location: • Project Based – Port Arthur, Texas