About this role
Salary: £35,000 - 40,000 per year
Requirements: Experience working as the internal point of accountability for ERP data, configuration, and change, working with external partners where requiredStrong hands-on experience with Microsoft 365 administrationExperience supporting hybrid environments, including cloud and on-premisesStrong troubleshooting skills across applications, infrastructure, and endpointsComfortable working in an SME environment with real accountability and autonomyDegree in IT, Computer Science, Information Systems, or equivalent practical experienceERP implementation, upgrade, or migration experienceAutomation, scripting, or Power Platform experienceExperience working in ISO9001 and ISO27001 environments Responsibilities: Administer, support, and optimise our ERP platform across core business processesAct as the internal owner for ERP configuration, data integrity, permissions, and change controlWork with external implementation partners where specialist input is requiredSupport upgrades, testing, and continuous improvement of ERP functionalityAdminister Microsoft 365 Business Premium, including SharePoint, Exchange, Teams, and IntuneManage user onboarding and offboarding, access controls, and permissionsSupport collaboration, document management, and endpoint managementManage and support endpoints, laptops, printers, networks, NAS, and Ubiquiti infrastructureProvide Tier 2/3 IT support and resolve escalated technical issuesSupport backup, disaster recovery, and restore testingAutomate workflows using Power Automate and related toolsSupport Power BI reporting and data flows where requiredWork directly with business users to deliver practical system improvementsOwn and maintain system documentation, SOPs, and runbooksManage the relationship with our managed service provider, including quarterly service reviewsEnsure systems operate in line with ISO9001 and ISO27001 expectations Technologies: CloudERPSupportMicrosoft 365Power BISharePointOffice 365OdooSecurity More:
We are a leader in the design and manufacture of world-class safety systems for environments where people may be at risk, including mental health hospitals, schools, and secure care facilities. We are committed to continuously raising the standard of the sectors in which we operate through hard work, commitment, collaboration, listening, and understanding. This is a hybrid role based in Glasgow, with three days per week onsite and no flexibility on those days. We offer a competitive salary of up to £40,000 per annum, discretionary profit share, annual leave that increases with length of service, EV/Cycle to Work schemes, an Employee Assistance Programme, enhanced parental pay, enhanced sick pay, a peer recognition programme, discounted gift cards, and the opportunity to develop and grow your career within a fast-growing SME.
last updated 36 week of 2026