About this role
Salary: £55,000 - 95,000 per year
Requirements: Have 5+ years of Salesforce administrator experience, with strong hands-on knowledge of Flows and declarative tools.Understand how to balance technical debt, speed, and clean design in a fast-paced environment.Thrive in cross-functional teams and be comfortable working with stakeholders across sales, operations, and support.Have experience working in agile environments using tools like Asana.Be proactive, pragmatic, and focused on outcomes, not just shipping code.Have a good understanding of process automation tools such as Flows and Validation Rules, and be confident creating robust and scalable solutions to achieve business goals.Be able to create reports, dashboards, and list views for various use cases and business stakeholders.Have Salesforce Administrator Certification or equivalent hands-on credibility.Bonus: Work closely with AI/automation and Ops teams to streamline high-volume or high-touch workflows.Bonus: Experience in a development capacity, including working with Apex and Lightning Web Components (LWC).Bonus: Experience supporting Salesforce integrations with other business systems.Bonus: Additional certifications such as Advanced Administrator and Platform App Builder. Responsibilities: Drive the intake, analysis, and execution of Salesforce change requests, translating business needs into scalable, maintainable solutions.Act as the point of contact for complex platform issues, ensuring rapid root-cause resolution and clear communication.Lead the full lifecycle of enhancements: scope requirements, design solutions, configure and build, test, and deploy.Own the configuration of Sales Cloud and/or Service Cloud, including custom objects, automation logic, validation rules, permission structures, and reporting models.Actively manage technical debt and ensure long-term platform scalability.Lead the implementation and optimisation of integrations between Salesforce and internal/external systems to ensure data flows are reliable, secure, and aligned with operational workflows.Lead training sessions and create enablement materials tailored for end users, power users, and stakeholders to drive platform adoption and accountability.Partner with admins, analysts, and developers to plan and deliver cross-functional features across sales, customer operations, and commercial teams.Create and maintain reports, dashboards, and list views to support business reporting needs.Support UAT, bug resolution, and user onboarding for all new platform capabilities.Identify and implement opportunities for process automation using Flow, approval workflows, and custom notifications. Technologies: AIApexCloudFlowSupportLightning Web ComponentsLWCSalesforceWeb More:
We are Carwow, a fast-growing car-changing destination combining technology, media, and deep automotive expertise to transform how people buy, sell, advertise, and lease cars. We grew over 50% last year, with nearly 3 billion worth of cars bought on our site and 1.8 billion worth listed through our Sell My Car service. In 2024, we acquired Autovia, creators of AutoExpress and Evo, doubling our audience overnight and expanding our reach across YouTube, print, and web. This Senior Salesforce Administrator role sits within our Business Innovation team in London on a full-time hybrid basis, where we are building Salesforce into the single source of truth for more than 300 commercial and operations professionals. We offer a competitive compensation package, 28 days holiday plus bank holidays increasing to 35 with service, employee-friendly share options, pension contributions, private healthcare, life assurance, coaching sessions, parental leave benefits, childcare support, a work-from-abroad month, a learning and development budget, and a home office budget.
last updated 36 week of 2026