About this role
Salary: £32,000 - 37,000 per year
Requirements: Previous experience in an IT Support or IT Technician role.Strong Microsoft 365 administration skills.Experience with Microsoft Intune.Knowledge of Active Directory, Group Policy and Windows Server.Experience supporting Windows 10 and Windows 11.Understanding of TCP/IP, DNS, DHCP and VPN technologies.Strong troubleshooting and problem-solving skills.Good communication and customer service skills.Ability to prioritise workloads and work independently.Full UK driving licence.Windows Autopilot.PowerShell.Backup and disaster recovery solutions.CCTV and access-control systems.IT project, migration or deployment experience.Microsoft, CompTIA, ITIL or networking certifications.Experience within industrial, engineering, manufacturing or mining environments.Reliably commute to Plymouth PL7 5BW or plan to relocate before starting work.Driving licence and access to your own vehicle. Responsibilities: Provide first- and second-line IT support.Act as the first point of contact for IT incidents and requests.Troubleshoot hardware, software and network issues.Administer Microsoft 365, including Entra ID, Exchange Online, Teams, SharePoint and OneDrive.Manage devices and policies using Microsoft Intune.Support Active Directory, Group Policy and Windows Server.Build, deploy and maintain Windows 10 and Windows 11 devices.Manage user accounts, permissions and access controls.Support wired and wireless networks, VPNs and telephony systems.Assist with cyber security, patching and backups.Maintain IT asset and licence records.Support IT projects, upgrades and deployments.Liaise with external suppliers and support providers.Assist with CCTV and access-control systems where required. Technologies: Active DirectoryHardwareSupportITILMicrosoft 365Microsoft IntuneNetworkPowerShellSecuritySharePointTCP/IPVPNWindowsOffice 365 More:
Tungsten West is hiring a hands-on IT Technician to join our team at Hemerdon Mine, PL7 5BW on a permanent, full-time basis. We offer a salary of £32,000-£37,000 per year, along with a company pension, health and wellbeing programme, and on-site parking. This is an excellent opportunity to support the technology behind one of the UKs most significant mining projects, working closely with our IT Manager across a broad range of Microsoft 365, Intune and on-premises technologies.
last updated 36 week of 2026