About this role
Salary: £28,000 - 34,000 per year
Requirements: Level 4 IT qualification or equivalent industry-recognised qualificationDemonstrable experience using Microsoft IntuneMinimum of two years experience in a Second Line IT support or field-based support roleStrong experience supporting Windows Server, Microsoft 365, Google Workspace, Windows operating systems, Android devices, and iOS devicesStrong troubleshooting and problem-solving skillsHardware installation, configuration, and diagnostics experienceKnowledge of networking technologies including VPNs, LANs, DNS, and firewallsExcellent communication and customer service skillsAbility to work independently and manage priorities effectivelyMethodical and organised approach to workFull UK driving licence with no more than three penalty pointsAccess to your own vehicle for business travelRight to work in the UKAbility to commute to sites within approximately one hour of Woking Responsibilities: Provide onsite Second Line IT support for hardware, software, and network-related issuesInstall, configure, and maintain IT equipment, systems, and peripheralsManage user accounts, permissions, and access controlsSupport and monitor network infrastructure including VPNs, LANs, DNS, and firewallsAssist with Microsoft 365, Intune, and cloud-based technologiesRecord, manage, and resolve incidents through the service desk systemCarry out software deployments, upgrades, and system updatesPerform routine maintenance, backup, and housekeeping activitiesWork collaboratively with colleagues to deliver technical projects and service improvementsDeliver excellent customer service and maintain strong relationships with staff Technologies: AndroidCloudHardwareSupportMicrosoft 365Microsoft IntuneNetworkWindowsiOSOffice 365 More:
We are a growing and professional technology services organisation offering a fully site-based field role supporting a portfolio of sites within commuting distance of Woking. We provide annual salary reviews and structured pay progression, 23 days annual leave plus bank holidays, enhanced sickness benefits, a Health Cash Plan with dental and optical contributions, a contributory pension scheme, bonus and commission opportunities where applicable, an Employee Assistance Programme available 24/7, ongoing training and career development opportunities, discounts on a wide range of products and services including gym memberships, technology and entertainment, company uniform, an electric vehicle salary sacrifice scheme, and a Microsoft Surface Laptop and professional tools to perform the role.
last updated 36 week of 2026