About this role
Salary: £34,000 - 34,000 per year
Requirements: Previous experience of 1 year in an IT Technician or IT Support role, preferably within a warehouse or logistics environment.Strong troubleshooting and problem-solving skills.Good knowledge of Windows and Microsoft 365 environments.Experience supporting hardware, software and networks.Excellent communication skills and the ability to support non-technical users.Practical understanding of data systems, synchronisation and infrastructure monitoring.A flexible approach and willingness to work across both warehouse and office environments.Experience with Warehouse Management Systems (WMS) would be advantageous.Experience with RF/handheld scanners would be advantageous.Experience with barcode and label printing technology would be advantageous.Experience with Active Directory / Microsoft Entra ID would be advantageous.Experience with networking, Wi-Fi and switches would be advantageous.Experience with IT ticketing/helpdesk systems would be advantageous.Experience with CCTV or access-control systems would be advantageous. Responsibilities: Administer and monitor the warehouse management system, ensuring smooth operation and data accuracy.Provide first and second-line IT support to warehouse and office-based users.Diagnose and resolve hardware, software, network and connectivity issues.Set up, configure and maintain PCs, laptops, monitors, printers and other IT equipment.Support warehouse technology including handheld scanners, barcode equipment, label printers and tablets.Troubleshoot Wi-Fi and network connectivity across the warehouse.Manage user accounts, passwords, permissions and access.Install and maintain software, applications and system updates.Assist with the onboarding and IT setup of new employees.Maintain accurate IT asset and equipment records.Liaise with external IT providers and suppliers where required.Carry out routine maintenance and proactively identify potential issues.Provide technical assistance during system outages and operational issues.Ensure all IT support is delivered in line with company security and data protection procedures. Technologies: Active DirectoryHardwareSupportMicrosoft 365NetworkSecurityWindowsOffice 365 More:
We are a well-established and growing organisation within the warehousing and logistics sector, looking to appoint an experienced IT Technician to join our team. This is a hands-on role in a busy warehouse and office environment, where you will support technology critical to day-to-day operations. It is an excellent opportunity for someone who enjoys a varied, fast-paced role and working with both traditional IT equipment and warehouse-specific technology.
last updated 36 week of 2026