About this role
Salary: £35,000 - 75,000 per year
Requirements: Prior experience in a customer service technical support roleSQL and relational database knowledgeProficient in Microsoft Office productsExcellent analytical and problem-solving skillsStrong problem solving and process reengineering skillsExcellent verbal and written communication skills in English Responsibilities: Conduct data investigations to identify origin and potential correctionsTroubleshoot data and tool issues/errors, analyzing the return to make an informed deduction to be communicated to requestersSet up 3rd Party exports/imports and ensure that we have the necessary Data Release Authorization in placeTroubleshoot report queries by reviewing report calculations, parameters and underlying data, and explaining what the reporting fields are returning and the reports purposeCreate and maintain internal/external user access to our supported tools, including DecisionSource, Data Quality Services, FileMover, APIs, and othersUnderstand the tools we maintain and use this knowledge to provide training and guidance to usersContinue education on various functions and skills utilized in the position Technologies: SupportSQLREST More:
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list, and we make a difference through charitable activities in our communities across the globe. BCD Travel helps companies travel smart and achieve more through digital experiences that simplify business travel. Our 15,000+ team members support clients in 170+ countries, and our comprehensive solutions include meetings and events management and global consultancy services. This remote role is advertised across Singapore, the United Kingdom, Spain, and Poland, with specific in-office expectations for some locations. We offer flexible working hours, work-from-home or remote opportunities, growth potential, generous vacation days, a fair compensation package with wellbeing tools, travel industry perks and discounts, and an inclusive environment where diversity is celebrated.
last updated 36 week of 2026