About this role
Salary: £37,000 - 77,000 per year
Requirements: Experience in line with the role requirementsMicrosoft certified in any of the following or similar would be an advantage:Microsoft 365 Fundamentals / Administrator (MS-900 / MS-102)Endpoint Administrator Associate (MD-102)Identity and Access Administrator (SC-300)Azure Administrator (AZ-104)ITIL V4 FoundationTechnical experience with Microsoft OS installation, deployment and supportTechnical experience with Linux OS installation and supportStrong experience in Intune endpoint managementStrong experience in administration across the M365 stackUnderstanding of physical infrastructure including AD, TCP/IP, DNS, DHCP, VLANs and Wi-FiFamiliarity with the practical use of PowerShellExperience with corporate mobile phone managementExperience of Request, Incident, Problem and Change ManagementExperience of cloud PaaS such as Azure and AWS would be an advantageExcellent communication and networking skillsAbility to produce high quality technical documentationStrong customer focusAbility to manage conflicting prioritiesExcellent and supportive team playerAble to use a high level of initiativeFlexible and agile approach to high workloadsStrong advocate for the IT Department in the wider business Responsibilities: Lead the design, delivery and support of the modern Intune desktop and wider M365 environmentAct as a bridging role between the Platform and EUS teamsLead the ongoing development and support of the managed Intune laptop desktopAct as the primary 3rd line escalation point for the Service DeskHandle software packaging and deploymentOwn ongoing vulnerability compliance to align with CE+ and DCC mandated guidelinesProvide Windows operating system supportProvide basic Linux support and understandingProvide iOS and Android phone supportProvide advanced M365 support and administrationSupport SharePoint and develop understanding where neededProvide technical leadership in project teamsWork closely with the Head of IT Service to develop and improve IT service provision and propose improvementsDevelop and maintain high quality technical documentation for use across the wider teamResearch and develop solutions to incidents and problems as necessaryEngage with the Change Management ProcessMaintain strong relationships with the IT Platform TeamDeliver an excellent level of service to customers at all timesKeep IT management apprised of any ongoing problemsTravel to other Roke sites as necessaryFully comply with our policies and proceduresUndertake other reasonable duties commensurate with the job holders experience and qualifications as required for the smooth operation of the business Technologies: AWSAndroidAzureCloudSupportITILLinuxMicrosoft 365MobilePaaSPowerShellSecuritySharePointTCP/IPWindowsiOSOffice 365DevOps More:
We are Roke, a world-class engineering and technology company with a long-standing record of delivery across research and development, products, managed services and consultancy, serving customers across the globe. Our markets are broad and often cross-cutting, including defence, national security and intelligence, with diversity at the core of our strategy. Our IT department sits within Corporate Services and plays an important role in enabling our people to deliver customer work by providing effective, compliant, secure and resilient technical infrastructure wherever they are based. We offer a competitive salary and a range of flexible benefits covering Health and Wellbeing, Savings and Protection & Life, Leisure and Entertainment. We also have a strong community of interest groups, and we are committed to Equal Opportunity, Diversity and Inclusion in a friendly, creative and inclusive working environment.
last updated 36 week of 2026