About this role
Job summary
An opportunity has arisen to join our friendly centralised team of administrators to provide a comprehensive administrative and clerical service in support of the multidisciplinary team, in all areas of the Maternity and Neonatal services.
The successful candidate will have good, up-to-date IT skills and experience of using Windows based PC applications while being person-centred in their interactions with patients and staff.
We are looking for a person who is able to work within a team and also enjoys lone working and has experience of working with the general public in an administration role, preferably within a health care environment. They will need to adapt to meet the needs of the working areas which include our Antenatal Clinic reception, Birth Centre reception, Labour Ward, Postnatal Ward, Day Assessment Unit, Neonatal Unit and associated back office functions.
This full time role requires working a mixture of rostered shift times of 08:00am-16:00pm and 10:00am-18:00pm and includes weekend and bank holiday working.
Please note: we are unable to provide sponsorship for this position.
Main duties of the job
Provide clerical support in all areas of the maternity and neonatal services, using a wide range of IT systems, inputting of sensitive patient information and time sensitive data.
We are looking for a person who is able to work within a team and with experience of working with the general public in an administration role, preferably within a health care environment.
Please see attached Job description and person specification for full details of roles and responsibilities.
About us
Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.
We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.
We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.
Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk
Job description Job responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person Specification
Qualification Essential
Typing skills or experience or equivalent IT skills
Desirable
RSA typing level 2 or above (or equivalent)
Qualification Essential
English and Maths Grade C GCSE or above
Desirable
NVQ / A Levels
Experience Essential
Relevant experience of working within the public in a customer/patient facing role and dealing with face-to-face enquiries and/or telephone calls
Desirable
Reception experience in a healthcare setting Evidence of working on your own initiative within established procedures, organising and prioritising own workload Experience of dealing with difficult and sensitive situations Experience of working within a clerical setting using office procedures for a minimum of two years
Experience Essential
Working within an administrative team
Knowledge and Skills Essential
Ability to work under pressure, prioritise workload and use own initiative Work effectively within a multidisciplinary team Good verbal and written communication skills Good organisational and time management skills
Desirable
Knowledge of hospital systems and processes Knowledge of reception and admin procedures
Other job-related requirements Essential
Understanding of the need for confidentiality in the workplace Flexible approach to working
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Salisbury NHS Foundation Trust
Address Salisbury NHS Foundation Trust
Odstock Road
Salisbury
SP2 8BJ
United Kingdom
Employer's website https://www.salisbury.nhs.uk/ (Opens in a new tab)