About this role
SUMMARY Under limited supervision, ensures customer expectations are accurately determined and are fully met. Develop and broaden relationships within customer organization to fully understand needs and wants; primary contribution is acting as the inside half of the sales team and ensuring transactions are error free and providing guidance and advice to less experienced Customer Service Representatives. This position works more than 50% of the time at the customer location.
JOB DUTIES
• Responds to customer inquiries, provides quotes and takes customer orders via telephone, fax, email, elect