About this role
Grand Canyon Education (GCE) is seeking a Student Intake Specialist to support the mission of Grand Canyon University through GCE's Student Intake Operations.
Purpose within the Organization: The Student Intake Specialist Student Worker Position has the responsibility of assisting in collecting all transcripts for incoming students in a timely manner.
Responsibilities Related To Purpose:
• Understands and applies GCU admission requirements accurately to all students’ programs of study, ensuring compliance with Department of Education guidelines. • Processes all necessary steps to matriculation in accordance with GCU’s workflow, policies, and requirements. • Contacts students and other colleges/universities as needed in response to students’ transcript status. • Responds in a timely manner to stakeholders regarding admissions records, including but not limited to admission criteria and transcript statuses, with complete and accurate information. • Utilizes professional, solution-oriented communication with internal and external customers regarding the resolution of needed admission file documents/transcripts. • Completes all necessary process steps in accordance with GCU’s workflow, policies, and requirements. • Quality review of documentation to ensure program requirements are met, documents are legible, and file is complete. • Updates system statuses to ensure accurate reflection of the state of student admission files. • Effective communication with internal and external customers in a professional and timely manner.
Qualifications:
• Ability to become familiar and proficient with GCU admission policies. • Able to adjust to processes and admission policy updates and changes quickly. • Ability to analyze, interpret information, effectively research and troubleshoot. • Outstanding attention to detail is must. • Absolute commitment to meeting strict response deadlines. • High-level customer service and effective professional communication by phone, email, and instant messenger. • Excellent interpersonal skills, professional demeanor, ability to work in a team environment in collaborative and cohesive manner. • Ability to cope with changing priorities professionally and maintain composure while under deadline pressure. • Basic computer skills including proficiency with MS Office Suite with ability to use multiple systems at one time on two monitors. • Able to interact and build relationships with internal and external customers in a professional demeanor. • Commitment to quality, data integrity, and compliant with company, state, and federal regulations and policies. • Ability to maintain confidential student information (i.e. FERPA). • Ability to adapt to changing duties and responsibilities with the advancement of technological improvements. • Ability to accept and adapt to various work schedules outside of normal business hours. • Must be available to work full 20 hours (4 scheduled hours daily Monday-Friday preferred).
Grand Canyon Education is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment:
• Enrolled at GCU as a full-time student in a Bachelor’s program or Master’s program. • Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. • Maintain good financial and academic (SAP) standing with the University
You may be subject to termination if you fall below the minimum requirements.
Pay Rate: Minimum Wage Anticipated End Date: June 30, 2027 Number of Openings: 2 Manager: Office of Academic Records - Intake Manager
Already employed by GCE? Please be sure to apply internally through your Employee Workday account!