About this role
Location Grand Forks South Washington
Job Description: Location: Grand Forks South Washington Schedule: In-Office, 1-6:15 MWF / Rotating Saturdays, 8:45-12:15
Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Grand Forks South Washington Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.
Responsibilities:
• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines
Experience:
• High school diploma or equivalent
• 1–2 years of experience in customer service, retail, cash handling, or sales preferred
• Strong attention to detail and a commitment to doing things right
• A positive, upbeat attitude and a genuine desire to help others
Compensation & Benefits:
• Pay Range: $17.50-$18.50/hr
• Saturday Differential Pay: +$5/hr
• Guaranteed 15-19 hours/week
• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.
EOE/including Disability/Vets Member FDIC