About this role
Job summary
This is a unique opportunity for an experienced ambulance professional to move beyond frontline delivery and help shape the future of urgent and emergency care across our communities.
Building strong relationships with the Ambulance Trust, operational leaders and system partners across the South West, you will play a pivotal role in the commissioning, development and improvement of ambulance services. Drawing on your clinical and operational experience, you will help shape service models, influence strategic decisions and support the delivery of safe, high-quality care that meets the needs of local populations.
Working collaboratively with Integrated Care Systems and wider health and care partners, you will improve integration across urgent and emergency care pathways, drive service transformation and deliver better outcomes for patients. Your frontline insight will help develop innovative approaches to care and ensure services remain responsive, effective and sustainable.
This is an exciting time to join us. As Integrated Care Boards evolve into strategic commissioning organisations, you will have the opportunity to influence change at scale, champion new models of care and help shape services that make a real difference to patients, communities and the wider health and care system.
If you are passionate about improving services, leading change and making a lasting impact, we'd love to hear from you.
Main duties of the job
This role focuses on collaboration, partnership working and service improvement across the urgent and emergency care system. Working closely with the Ambulance Trust and system partners, the postholder will support the commissioning, performance management and continuous improvement of ambulance services, while contributing to the delivery of the ICB's ambulance commissioning strategy
Using ambulance service expertise and operational insight, they will identify opportunities for improvement, develop innovative solutions and support the delivery of safe, effective and high-quality care. The role requires strong stakeholder engagement, influencing skills and the ability to coordinate programmes of work across organisational boundaries
Key responsibilities include supporting commissioning plans, monitoring performance and quality, analysing data and contributing to improved care pathways. Working collaboratively with ambulance services, NHS 111, acute, community and mental health partners, the postholder will strengthen integration, improve patient flow and deliver better outcomes
Working within a team of teams approach, they will build effective relationships across organisations and professions, lead projects, provide specialist advice and support strategic decision-making. The role also includes supporting resilience and surge planning, ensuring services remain responsive to local needs, deliver value for money, reduce health inequalities and improve population outcomes
About us
Under the Model ICB Blueprint and the 10 Year Health Plan, ICBs will adopt a more strategic commissioning role, focusing on population needs, reducing inequalities, and delivering the three shifts as defined in the 10 year health plan, all while operating within strict financial limits.
The new organisation will operate on a larger scale with a revised vision and purpose, managing a commissioning budget of around £8 billion. Our role as a strategic commissioner is to transform our local NHS through exceptional commissioning and build an innovative health system fit for the 21st century that truly meets our communities needs. Informed by high quality data and insights, we will radically re-imagine how we operate, making sure that every pound in our system delivers the best possible value for everyone we serve.
We will encourage and support our people to grow and develop new skills and embrace new agile ways of working. Everyone is encouraged to contribute ideas, seek feedback, and take part in creating a listening and learning culture where insight leads to improvement.
Job description Job responsibilities
For detailed information on this Ambulance Commissioning Manager role, please refer to the attached Job Description.
Person Specification
Qualifications Essential
Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area Post-graduate degree in Management Studies or equivalent Qualified paramedic or equivalent experience of ambulance services Evidence of continued professional development Demonstrated experience of co-ordinating projects in complex and challenging environments Understanding of the public sector Demonstrated experience in a Healthcare environment Comprehensive knowledge of project principles, techniques and tools, such as Prince 2 Foundation and Microsoft Project
Experience Essential
Significant experience of successfully operating in a politically sensitive environment Experience of creating and giving presentations to a varied group of internal and external stakeholders Experience of setting up and implementing internal processes and procedures Experience of managing a team without direct line management Experience of managing risks and reporting Experience of drafting briefing papers and correspondence at SMT level Experience of monitoring budgets and business planning processes
Skills, abilities and knowledge Essential
Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required Ability to analyse very complex issues where material is conflicting and drawn from multiple sources. Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making Numerate and able to understand complex financial issues combined with deep analytical skills Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name NHS Dorset
Address NHS Dorset Integrated Care Board
County Hall
Colliton Park
Dorchester
Dorset
DT1 1XJ
United Kingdom
Employer's website https://nhsdorset.nhs.uk/ (Opens in a new tab)