About this role
Job summary
THIS POST IS FIXED TERM/SECONDMENT FOR (ENTER LENGTH) DUE TO FUNDING
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
An exciting opportunity has arisen within the Patient Access Team for a Pre-registration clerk to support with the receipt and processing of electronic and manual referral letters.
To work in all sections of the Registration Team, including covering at other hospitals as required, and to provide support to the appointment office booking team as required.
Hours of work Monday to Friday 8:30 - 16:30
Main duties of the job
The successful candidate will provide administrative support to the department providing the day-to-day administration/clerical/data entry support for the Services. The post holder will be responsible for inputting new referrals onto the WPAS and WAP systems, updating the new referral information and supporting the booking team with patient queries, calls, and booking of clinic appointments.
Competency in clinical systems such as WPAS/WAP, with experience of using Microsoft Word, Excel and Outlook. Excellent communication skills, organisational skills, enthusiastic, and motivated.
The successful applicant will be aproactive team member who can demonstrate efficient organisational and prioritisation skills in order to contribute to the smooth effective operation of theteam.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further.
Job description Job responsibilities
You will be able to find more information in the full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications/Experience Essential
NVQ L2 or equivalent Educated to GCSE level L2 or equivalent
Experience Essential
Previous experience of providing a service to the public.
Desirable
Ability to work with WPAS/WAP and WCP Previous Health Records Experience
Aptitude and abilities Essential
Adhere to and can demonstrate SBU Values & Behaviours. Filing and keyboard skills Analytical and Judgement Skills - ability to make decisions in accordance with agreed departmental protocols. Planning and organisational skills to facilitate the safe management of referrals Awareness of how our own and others' behaviours impact on people's experiences and the organisation's reputation Motivated to use initiative to recognise problems and seek solutions whilst understanding the importance of empowering and enabling others (patients, families, colleagues) Shows resilience, adaptability and flexible approach as situations arise and positivity when times are tough.
Desirable
Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh. Ability to deal positively with difficult situations
Other Essential Essential
Ability to travel within geographical area. Able to work hours flexibly.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Swansea Bay University Health Board
Address Singleton Hospital
Sketty Lane
Swansea
SA2 8QA
United Kingdom
Employer's website https://sbuhb.nhs.wales/ (Opens in a new tab)