About this role
Job summary
We are seeking a dedicated and compassionate Care Coordinator to join our healthcare team. The successful candidate will play a vital role in organising and managing patient care plans, ensuring seamless communication between patients, families, and healthcare professionals. This position offers an opportunity to contribute meaningfully to patient wellbeing whilst working within a supportive and professional environment. Prior work experience in GP Practice is desirable, as organisational skills are essential for success in this role.
Main duties of the job
The successful candidate will demonstrate excellent interpersonal and organisational skills as well as a good level of competency in IT.
Ideally you will be a team player who has a eye for detail and a love for admin, can demonstrate outstanding communication skills, initiative, can self motivate and can prioritise your own workload.
Knowledge of some medical terminology would be advantageous.
Responsibilities
Coordinate patient appointments, follow-ups, and care schedules efficiently Act as a point of contact for patients and their families, providing guidance and support Liaise with healthcare providers to facilitate communication and ensure continuity of care Maintain accurate and up-to-date patient records in accordance with data protection regulations Organise documentation related to treatment plans, referrals, and prescriptions Support administrative tasks such as filing, data entry, and managing correspondence Ensure compliance with organisational policies and procedures at all times
About us
Alma Medical Centre is a friendly, patient-focused GP practice located in the heart of Hampshire. We are committed to delivering high-quality, compassionate healthcare to our diverse community. Our team works collaboratively to provide a wide range of services, ensuring continuity of care and a positive patient experience. We pride ourselves on maintaining high clinical standards, supporting professional development, and fostering an inclusive and supportive working environment. Join us and be part of a dedicated team that values innovation, teamwork, and excellence in primary care.
Job description Job responsibilities
Coordinate patient appointments, follow-ups, and care schedules efficiently Act as a point of contact for patients and their families, providing guidance and support Liaise with healthcare providers to facilitate communication and ensure continuity of care Maintain accurate and up-to-date patient records in accordance with data protection regulations Organise documentation related to treatment plans, referrals, and prescriptions Support administrative tasks such as filing, data entry, and managing correspondence Ensure compliance with organisational policies and procedures at all times
Person Specification
Experience Essential
Experience of working in a GP Practice/NHS setting.
Knowledge and skills Essential
Ability to provide quality care Good interpersonal and communication skills
Desirable
Basic IT skills Knowledge of SystmOne
Qualifications Essential
GCSE grade A to C in English and Maths
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Alma Medical Centre
Address 68 Alma Road
Portswood
Southampton
Hampshire
SO14 6UX
United Kingdom
Employer's website https://www.almamedcen.nhs.uk/ (Opens in a new tab)