About this role
Job summary
Were looking for a proactive and organised Rota Administrator to support our team with the smooth scheduling and coordination of staff across multiple sites. with administrators working on a weekly rotation (3 to 4 days each time) to ensure full coverage and continuity.
Working hours: 7am to 7pm.
This role is ideal for someone with excellent attention to detail, strong communication skills, and the ability to manage competing priorities in a fast-paced environment.
Main duties of the job
Manage and maintain staff rotas, ensuring adequate cover across all shifts (MondaySunday).
Liaise with team members to confirm availability and book shifts in line with service needs.
Coordinate last minute changes, sickness cover, and shift swaps efficiently.
Support recruitment activity by assisting with onboarding and shift scheduling for new starters.
About us
Since 2018, TIC Health has proudly partnered with the NHS to deliver managed imaging services, including mobile CT, MRI, and mammography. With a state-of-the-art fleet of over thirty mobile and modular imaging systems, TIC provides high-quality, accessible imaging solutions across the UK and Europe. By investing in the latest CT technology, TIC designs mobile units that prioritise patient comfort and improve service efficiency.
In addition to imaging, TIC Health offers a range of medical services, including GP clinics and cardiac screening.
TIC Health is committed to advancing healthcare accessibility and quality, making a lasting impact on patient care.
Job description Job responsibilities
Manage and maintain staff rotas, ensuring adequate cover across all shifts (MondaySunday).
Liaise with team members to confirm availability and book shifts in line with service needs.
Coordinate last minute changes, sickness cover, and shift swaps efficiently.
Support recruitment activity by assisting with onboarding and shift scheduling for new starters.
Provide occasional support to the Logistics team to ensure all sites and set-ups have the resources, equipment, and information they need to operate smoothly.
Liaise with the Service Department to coordinate activities, share updates, and maintain clear communication across teams.
Communicate clearly with internal teams and external stakeholders regarding rota updates or changes.
Maintain accurate and up to date records of hours worked and shift allocations.
Collaborate effectively with your job share counterpart to ensure seamless handovers and consistent service.
Contribute to process improvements to ensure effective rota management and workforce planning.
Manage the shared Operations inbox, ensuring timely responses and professional communication.
Triage incoming queries to the appropriate teams (logistics, servicing, IT, LCS, bookings).
Support the preparation of weekly operational reports shared with senior management and client partners.
Person Specification
Experience Essential
Previous experience in rota administration, scheduling, or workforce planning. Strong organisational and time management skills with excellent attention to detail. Confident communicator, able to liaise effectively with staff at all levels. Proficient in using scheduling systems and Microsoft Office. Ability to work both independently and collaboratively in a hybrid environment.
Desirable
Previous experience in a healthcare or operations administration environment.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name TIC Health
Address TIC Health
Camrose Avenue
London
Greater London
HA8 6AG
United Kingdom
Employer's website https://www.tichealth.co.uk (Opens in a new tab)