About this role
Job summary Neonatal Ward Clerk: Part time (18 hours)
We are seeking a professional, motivated, flexible person to join our team. The successful applicant will be expected to be computer literate, have effective communication skills and maintain strict confidentiality.
The role will require a range of duties, both administrative and reception, to assist the Dr's, Nurses and Support staff within our busy Neonatal Ward, helping maintain the smooth running of the ward.
The role requires excellent organisational skills, and the ability to be calm and patient under pressure. A smart and professional appearance and attitude is essential as the Ward Clerk is often the first point of contact with women and their families, visitors and staff. Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting the minimum salary threshold of £25,000 and the required skill level set by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Main duties of the job
Administrative/Clerical
1. Responsible for collection of notes for the clinic, filing all relevant results in patient records, tracking and returning notes.
2. Greeting patients and visitors to the ward
3. Reception duties whereby all relevant paperwork is compiled and notes are attended to.
4. Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the Nursing staff to any action required.
5. Provide clerical support to the Nurses and Dr's in relation to filing, emailing, faxing and obtaining patient records and results as appropriate.
6. Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available.
7. Inputting data onto relevant databases
8. Passing on information to the Nursing team
9. Issue client car park permits and direct them to the general office.
10. Assist with the paper results daily by checking for appointments, filing and issuing letters to the patient as instructed by the Nurses
11. Provide holiday and sickness cover for other clerical staff as required.
About us
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
Between 27-33 days of annual leave plus bank holidays NHS pension scheme membership Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further NHS Staff discounts Cycle to work scheme Salary finance - for loans, savings, budget planning and tips on managing debt Stockport Credit Union- for local financial advice
Job description Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed
Person Specification
Experience Essential
Experience working 'face to face' with the general public as part of a team as well as ability to use own initiative. Reception duties
Desirable
Previous NHS experience Experience of working in an administrative environment
Skills Essential
Excellent organisational skills and ability to prioritise workload Excellent communication skills at all levels Proficient user of IT including Microsoft Flexible and eager to learn new skills Ability to cope in a busy working environment under pressure Motivated. Ability to adapt and cope with change Demonstrates a positive and can do approach to change. Attention to detail. Shows enthusiasm for achieving results. Demonstrates and awareness for patient, dignity and respect. Mental effort; to exert frequent concentration where the work pattern is unpredictable.
Knowledge Essential
Microsoft Office/Windows
Desirable
Patient administration System
Education and qualifications Essential
Good general education (include. Maths and English GCSE or equivalent) "or relevant work experience
Desirable
ECDL or equivalent IT skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Stockport NHS Foundation Trust
Address Stepping Hill Hospital
Hazel Grove
SK2 7JE
United Kingdom
Employer's website http://www.stockport.nhs.uk/ (Opens in a new tab)